Return and Refund Policy

Return and Refund Policy for LavishCheezay

                                                                            At LavishCheezay, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please read our Return and Refund Policy to understand how we handle returns, exchanges, and refunds.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The item must be in its original condition, unused, and with all original tags, labels, and packaging intact.
  • Returns must be initiated within [30 days] from the date of delivery.
  • Final Sale or Clearance Items cannot be returned or exchanged.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact us at [Insert Contact Email] with your order number and the reason for the return.
  2. Our customer service team will provide you with a Return Authorization (RA) number and detailed instructions on how to return the item.
  3. Pack the item securely in the original packaging (if possible) and include the RA number on the return label.

3. Return Shipping

  • Customers are responsible for the cost of return shipping, unless the item is defective or was shipped incorrectly.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item if it is lost or damaged in transit.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to the original payment method within [5-7 business days].
  • If rejected, we will send the item back to you at no additional cost.

5. Exchanges

If you’d like to exchange an item for a different size, color, or style, please contact us within [30 days] of receiving your order. We will provide instructions on how to exchange the item. Exchanges are subject to product availability.

6. Damaged or Defective Items

If your item is damaged or defective upon arrival, please contact us within [7 days] of receiving your order. We will provide you with a prepaid return shipping label and offer a refund or replacement, depending on your preference and product availability.

7. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Gift cards
  • Downloadable software products
  • Personalized or custom-made items

8. Cancellations

If you wish to cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, it may no longer be eligible for cancellation. However, we will try our best to accommodate your request.

9. Processing Time

Once a return is processed, it may take [5-7 business days] for the refund to appear on your original payment method, depending on your bank or payment processor.

10. Changes to This Return and Refund Policy

We may update this Return and Refund Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.

11. Contact Us

If you have any questions or concerns about our return and refund policy, please contact us:

LavishCheezay
Email: [nk.traders.lhr@gmail.com]